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How ankasa168 Handles Your Personal Information

We collect only what we need to run your account, process deposits through DANA, OVO, and GoPay, and keep your access secure.

Account data protectedDANA, OVO, GoPay payment info handled securelyNo data sold to third partiesYour request rights are clearContact us any time to update your record
ankasa168 How ankasa168 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Start a live chat from your account dashboard to raise a data access or correction request. Our support team will log your request and follow up directly.
Email Support Send your data request to our support email address listed in your account settings. Include your registered wallet name — DANA, OVO, or GoPay — so we can locate your record.
Account Help Centre The Help Centre inside your account covers common data questions: how to update your contact details, how to request a data export, and how to close your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your login is protected by OTP verification sent to your registered mobile number. Suspicious access from an unrecognised device triggers an additional confirmation step before the account opens.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — DANA, OVO, or GoPay. You can clear cookies through your browser settings at any time.

Data Retention

Active account data is kept while your account is open. After closure, we retain only what applicable rules in eligible regions require. You can request a deletion review through support.

Requesting Changes

Submit a data correction or deletion request via live chat or email. We aim to confirm receipt and provide an update path within a reasonable timeframe per our standard support flow.

Common Questions About Your Data Rights

These are the questions we hear most often about how we handle personal data. If yours is not here, reach out through live chat or the Help Centre inside your account.

We collect your name, email, mobile number, and the wallet details you register — DANA, OVO, or GoPay. We also log device and session data for security purposes.

We do not sell your data. We share it only with processors — like payment handlers for GoPay or OVO — who are contracted to use it solely for the task we assigned.

Contact us via live chat or support email and request a data export. Include your registered account name and your wallet type so we can find your record quickly.

Yes. Submit a deletion request through support. We will remove data that is not subject to retention requirements under applicable rules for eligible regions where your account was active.

Wallet details pass through encrypted channels and are handled only by authorised payment processors. We do not store your full wallet credentials on our servers after a transaction is completed.

After account closure, we retain only what applicable rules require for eligible regions. You can request a review of what is held and ask for deletion of the remainder through our support team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.