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What You Agree to When You Use ankasa168

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access the lobby. Availability depends on local law and is accessible only where your region permits it.

Account EligibilityDANA, OVO, GoPay DepositsData & PrivacyRegional Access RulesContact & Disputes
ankasa168 What You Agree to When You Use ankasa168
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

For questions about these terms, your account data, or a dispute, reach our support team through any of the channels below. We handle policy-related requests separately from general gameplay queries so you get a focused response. Players in Yogyakarta and across Indonesia can submit requests at any time through live chat or email.

Live Chat Open the chat icon in the lobby to connect with a support agent. Policy and account queries are flagged for the compliance team.
Email Support Send your legal or data request to our support address listed in the account settings page. Include your registered account ID.
In-Account Request Form Log in, go to Account Settings, and use the Contact form to submit a formal request for data access or account changes.
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data is held on servers with SSL encryption in transit. We retain your transaction records — including DANA, OVO, and GoPay deposit logs — for the period required by applicable financial regulations, after which they are deleted or anonymised. You can request a copy of your data or ask us to correct inaccuracies through the in-account contact form at any time.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to monitor platform performance. You can adjust cookie preferences in your browser settings at any time.
Data Retention Account records are kept for the period local financial rules require. Once that period ends, personal data is purged from active systems on a rolling schedule.
Account Security Each login triggers an OTP check to your registered mobile number. If you suspect unauthorised access, use the Account Settings page to lock your account immediately.
Request Your Data Submit a data-access request via the in-account form or email. We aim to respond within the timeframe local data protection rules specify.

Common Questions About These Terms

If something in our legal terms is unclear, the answers below cover the questions we hear most from account holders in Indonesia. For anything not covered here, use the live chat or email contact listed above.

They apply to anyone who opens an account on ankasa168 and accesses the platform from a region where local law permits it. Eligibility is your responsibility to confirm before registering.

Yes. Log in, open Account Settings, and use the Contact form to submit a data-access request. We will respond within the timeframe required by the applicable local rules.

Contact us via live chat or email and provide your account ID plus the transaction reference. Our team reviews deposit records — including DANA, OVO, and GoPay logs — to resolve disputes.

We retain transaction and identity records for the period local financial regulations require. After that, your personal data is deleted or anonymised from active systems.

We share data only with the payment providers you use — DANA, OVO, GoPay — and with service partners required to operate the platform. We do not sell personal data to advertisers.

Go to Account Settings and use the account-lock option immediately. Then contact support via live chat so we can review the login record and secure your wallet details.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.